远程医疗视频预约

使用新平台的办公室

Many 推荐最近最火的赌博软件 providers offer telehealth video services through a convenient platform. This service allows you to visit your doctor from the privacy of your home.

什么是远程医疗?

Telehealth delivers health care services through live, interactive videoconferencing via a smartphone, 电脑或平板电脑. You can see 和 speak to your doctor just as you would in person, all from the privacy 和 safety of your own home.

取决于你的医生, your telehealth appointment may be scheduled through a secure software application, 比如Webex. You’ll want to contact your 推荐最近最火的赌博软件 provider to see if they offer a telehealth service 和 which program they use. There are a few simple steps to 参加视频参观下面.

你需要什么设备?

You may use a computer, smartphone, iPad, or tablet to join a telehealth appointment. 你还需要一个(n):

网络浏览器 — Chrome, Safari, Firefox, 和 Microsoft Edge are all supported for video visits.
基本宽带连接 — a faster connection will provide better picture quality 和 clarity.
Built-in or external camera 和 microphone — essential tools that allow providers to virtually meet.
最新的操作系统 — this allows devices to work properly with programs 和 software

预约前, make sure that you have each of these items 和 that they are working properly.

How To Access Your Telehealth Appointment?

Regardless of the type of device you are joining from, you may either join from MyChart directly or a hyperlink that is sent via an email or text.

* For assistance with MyChart User ID 和 password, call the MyChart help desk at 1-800-231-6899.

Please Note: Video visits can be accessed using Chrome, Safari, or Firefox. Video visits are not available using Internet Explorer.

Please follow the instructions to join the Video Visit using:

MyChart移动应用
MyChart网站
使用超连结进行视像访问

MyChart注册 MyChart登录

Joining a Video Visit Using the MyChart移动应用

步骤1

Log into your 推荐最近最火的赌博软件 MyChart Account from a mobile device in the MyChart App.

步骤2

On the main menu, a video visit announcement will appear. 点击开始访问 to jump directly into your video visit.

步骤3

从 约会细节,点击 参加视频参观 to jump directly into your video visit.

步骤4

Follow the prompts to enable a video 和 audio connection. Select 允许和 OK.

mycharts屏幕

步骤5

mychart屏幕 The video visit displays the provider 和 the patient 和 any other guests.

步骤6

The settings include audio, video, messaging, image upload 和 resizing the screen. Additional features may be added under the 更多的行动 menu. To leave the meeting, select the red X. The final message displayed reads, “Your visit has ended, please close this browser.”

更多图表屏幕

Joining a Video Visit Using the MyChart网站

步骤1

Log into your 推荐最近最火的赌博软件 MyChart Account at http://mychart.Upstate.edu.

登录屏幕

步骤2

从 MyChart网站,点击 开始访问 to access your 约会细节.

mychart屏幕

步骤3

从 约会细节,点击参加视频参观 to jump directly into your video visit.

更多的屏幕

步骤4

Follow the prompts to enable a video 和 audio connection. Select 允许. 你可能需要做两次.

点击两次

步骤5

The video visit displays the provider 和 the patient 和 any other guests. To Exp和 the chat panel, select the arrow tab.

屏幕上

步骤6

In the video visit, the settings include mute, video, chat, image upload 和 resizing the screen. Additional features may be added under the 更多的行动 menu.To leave the meeting, select the red X.The final message displayed reads, “Your visit has ended, please close this browser.”

更多的行动

Joining a Video Visit Using a Hyperlink

The link will appear in a text message from 1-773-974-9132 or an email will come from 推荐最近最火的赌博软件 Provider with the email address (电子邮件保护).

Please note: If you cannot find the email, check your 垃圾, 或者垃圾邮件文件夹.

Receive an invitation via email or text
Click on the hyperlink or Join button to enter the video visit appointment
允许 access for the microphone 和 camera by following the prompts
Use the video tools to mute if needed
Use the chat included in the video visit if needed
和你的医生谈谈
When the visit is concluded, tap, or click the X to close

文本的邀请

远程医疗文本

电子邮件邀请

通过文本链接

Connect Through a Call From a Provider

智能手机屏幕的图片 When a practitioner calls a patient using our ExtendedCare telehealth platform, the patient should expect an incoming call from a 408 区号. The Caller ID will state that it is a call from CISCO-WEBEX. When the patient answers the call, they will be greeted with “Welcome to WebEx” 和 then immediately be connected to the practitioner in the phone call.

If the patient misses this call, they will not be able to call this number back. It will dial a WebEx meeting 和 not the provider or department the appointment is with.

Tips for a Successful Video Visit

Tips for lighting, operations, backgrounds 和 more:

Confirm your operating system is up to date as noted above
Ensure you have a working Wi-Fi or broadb和 connection
关闭 all other programs that may be open on your computer
Sit facing the window with the wall behind you so the natural light highlights your face
如果你没有窗户, use a light source which lights the area you are in 和 face the light for the best results
Call from a quiet location with no background noise
Follow all instructions on the invitation 和 note important supplemental information, such as the office number in case you are disconnected

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